One of the ways to ensure guests have the best possible experience during their stay is to provide step-by-step instructions on how to use the equipment in your rental property.
Here's a little guidance on what your instructions might contain.
1. Keep it simple and clear: Your guide should be easy to understand and follow, even for guests who may not be tech-savvy. Use simple language and avoid technical slang. Break down each action into clear, concise steps.
2. Use visuals: Photos or diagrams can be very helpful in illustrating each step. Consider including screenshots or photos of the device with arrows or labels pointing to each button or feature.
3. Be specific: Don't assume that your guests will know how to perform even the most basic tasks. Be specific and detailed in your instructions, and include any relevant information such as login details and passwords or buttons located in unobvious places.
4. Test it: Before giving the guide to your guests, test it yourself to make sure it is accurate and easy to follow.
For example, if you have a Smart TV in your rental property, you could create a guide on how to connect to streaming services such as Netflix, or make an instruction for washing machine usage, describing several modes.
Your guide can look like this:
By providing various equipment instructions, you can help your guests feel more comfortable reducing the likelihood of problems or complaints.
For more info read our related articles.
And if you have any questions about property management, contact us, please! We're always ready to help you with all property needs.